The Mercedes-Benz Parramatta Dealership, operates on a 4000sqm footprint with operations occurring across 3 levels. Tasked by the dealer principal to complete a dealership wide upgrade & refurbish the showroom’s reception, café, customer lounge, toilets & workstations. The team at Peloton delivered, whilst onsite also undertaking a complete repaint, re-carpet, an expansion build of new offices within a live showroom and revamp of part of the workshop facilities.
Engrained in the Mercedes-Benz ethos is the best or nothing.
Not only did the importation of premium materials need to be timed on-site but customer service was crucial. Mercedes-Benz pride themselves on delivering a first-class experience to guests & the team on-site needed to integrate and communicate clearly with the Mercedes staff in order to ensure these professionals were able to continue operating.
Peloton operated within several locations on-site simultaneously in order to minimise the time onsite. A few feature items included the custom built reception joinery & star wall, with a facility wide overhaul of colours, trims and decals to ensure the dealership was brought to a 2017 Mercedes-Benz standard.